If you're seeing an Error 500 code while trying to connect your Navy Federal Credit Union account in EveryDollar, this is typically related to a browser issue. You can follow the steps in this guide to resolve the issue.
Resolving the Issue
- Clear your browser’s cache and cookies then connect to Navy Federal Credit Union. Your browser holds on to data from the sites you visit and buttons you click on. When the browser holds on to old or incomplete data, holding on to the data can interrupt the connection process.
- If the issue persists, open an incognito or private browsing window then connect to Navy Federal Credit Union. A private tab helps avoid issues caused by stored browser data or extensions and provides a clean slate to connect.
Note: An Error 500 code means something went wrong in the connection process between your browser and the bank’s secure login system. Clearing cache or using a private window refreshes the connection and frequently resolves the issue.
Next Steps
Now that you're connected, you'll see your transactions begin streaming to the budget. Once you see your transactions stream in, start tracking the transactions!