American Express accounts are supported by both of EveryDollar's third-party bank connection providers, Plaid and Mastercard Connect. However, some accounts have trouble connecting to the connection providers because of limitations with American Express's Multi-Factor Authentication (MFA).
Resolving American Express MFA Issues
If your American Express accounts experience an MFA-related connection error, try temporarily disabling Multi-Factor Authentication through your American Express account settings. After connecting, re-enable MFA.
If your connection fails after re-enabling MFA, or American Express cannot connect, reach out to the team by submitting a ticket.
Note: Some American Express accounts may not currently be supported, which can cause some accounts not to show.