Are your connected bank accounts experiencing Error 924? Our third-party bank connection service (Finicity) has indicated that bank aggregation has been interrupted, thus preventing approved bank information from being received.
How to fix this error:
Error 924 may clear over a 24-48 hour period. If not, this error cannot be resolved without a bank representative championing the effort to engage with Finicity to allow aggregation. We recommend you contact the bank to help locate a bank representative. Once a bank representative agrees to champion the effort, they can submit a request to our team through our Help Center (help.everydollar.com) to initiate an introduction with Finicity.
💡 Pro Tip: A bank representative willing to champion this effort can also contact Finicity directly by emailing institutions@finicity.com.
If these steps do not eliminate the error, please submit a help request to our Customer Success team.