Are your connected bank accounts experiencing Error 924? Our third-party bank connection service, Mastercard Connect, has indicated that bank connection syncing has been interrupted, preventing approved bank information from being received.
How to fix this error:
Error 924 may clear over a 24-48 hour period. If not, this error cannot be resolved without a bank representative championing the effort to engage with Mastercard Connect to allow aggregation.
We recommend you contact the bank to help locate a bank representative. Once a bank representative agrees to champion the effort, they can submit a request to our team through help.everydollar.com to initiate an introduction with Mastercard Connect.