If pop-ups are not working on EveryDollar.com or in the EveryDollar mobile app (ie., your bank's sign-in window is not displaying correctly, etc.), your browser or device settings may be blocking them. Adjust your Chrome or Safari settings, then try the action again.
Before You Begin
- Confirm you are using Google Chrome on a desktop computer or Safari on an iPhone.
- Close and reopen EveryDollar after updating your settings.
Steps to Allow Pop-Ups in Google Chrome on Desktop
- Open Google Chrome.
- Go to EveryDollar.com.
- Select the three-dot menu in the upper-right corner.
- Select Settings.
- Select Privacy and security.
- Select Site settings.
- Select Pop-ups and redirects.
- Under Customized behaviors, find or add EveryDollar.com.
- Set pop-ups for EveryDollar.com to Allow.
Steps to Update Safari Settings on iPhone
- Open the Settings app.
- Select Apps.
- Select Safari.
- Scroll to the bottom and select Advanced.
- Under Privacy.
- Turn Block All Cookies off.
- Return to EveryDollar and try again.
Blocking all cookies in Safari may prevent access to EveryDollar. Keeping this setting turned off has resolved access issues for many users.
Next Steps
Once the issue is resolved, go back into EveryDollar and continue adding banks if necessary or continue budgeting!