If you are having trouble loading your budget or cannot find it after signing in to EveryDollar, the problem may be caused by several different issues. These could include account-related concerns, a temporary technical problem, or an issue with how the budget is being accessed or displayed.
Troubleshooting Steps for Budget Not Loading
- You may have signed into EveryDollar with the wrong account.
- Sign out and sign back in, making sure to manually enter the correct email address and password.
- Our system could be experiencing a temporary outage.
- Technology is great when it works. If you see an error when trying to see or edit your budget, wait a few minutes and then try again.
- You could have Cellular Data disabled on your phone.
- Open your phone settings app
- Scroll down until you see the EveryDollar icon
- Touch EveryDollar and enable Cellular Data
Next Steps
If you manage your finances together with your spouse, you can use our “Household” feature to share and coordinate your budget in one convenient place for both of you to have access to.